Policies
Our service providers (sub-processors)
Version sub-processors-ro-2026-10.1Applies from 19 October 2026Last reviewed 18 October 2026
Draft for review
This describes ExamKind as it works today, while accounts and some other features are switched off. It is waiting for a final read by our solicitors, and the wording may change.
In short
A small number of companies help us run ExamKind. Data protection law calls them processors (or sub-processors): they handle personal information for us, only on our instructions.
- We keep personal information in the UK and the EU.
- We never sell personal information or share it with advertisers.
- Three providers process personal information for us today: Amazon Web Services, MongoDB Atlas and Vercel.
Providers that process personal information
| Provider | What they do for us | Personal information | Where it is processed |
|---|---|---|---|
| Amazon Web Services (AWS) | Sending email (Amazon SES), file storage including website statistics (Amazon S3), and scheduled background jobs | Your email address and the emails we send you about your report, complaint or request, and website statistics | London, UK (eu-west-2) |
| MongoDB Atlas | Our database | Error reports, complaints, requests about your information, your choices, and security records | London, UK (on AWS eu-west-2) |
| Vercel | Runs the website | What your browser sends when you visit, such as your IP address, and what you type into our forms | Server processing in London, UK; public pages are delivered from the nearest point of Vercel's network |
Each provider works under a contract that requires it to keep information secure, use it only on our instructions and delete it when we ask. Our privacy notice explains what we collect, why, and for how long.
Services that never receive personal information
These services help us, but we never send them personal information about you or your child.
| Service | What it does for us | What it receives |
|---|---|---|
| Anthropic (Claude) and Google (Gemini) | AI models that help us draft and check our public guides and school information | Public admissions information only |
When this list changes
We update this page before a new provider starts processing personal information for us, for example when we add accounts or other features. If you have concerns about a provider, contact our Data Protection Officer at dpo@examkind.com.
| Version | Date | What changed |
|---|---|---|
| sub-processors-ro-2026-10.1 | 18 October 2026 | Version for our first public launch: only the three providers we use today (AWS, MongoDB Atlas and Vercel). Providers for later features are not listed until we use them. |
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